PrimoPDF doesn't show up in list of printers

[pulsipherd]

I went to the Printers and Faxes control panel on my networked XP computer and said add printer, and the wizard popped up. Elsewhere it was recommended I create a printer and port it through PrimoPDF, but the wizard just asks me if I want to use a local or network printer. The local option is greyed and not available, while the network option asks me which of the printers I can already print from I'd like to add. This shouldn't be! Any advice?

[Douglas Saltsman]

I went to the Printers and Faxes control panel on my networked XP computer and said add printer, and the wizard popped up. Elsewhere it was recommended I create a printer and port it through PrimoPDF, but the wizard just asks me if I want to use a local or network printer. The local option is greyed and not available, while the network option asks me which of the printers I can already print from I'd like to add. This shouldn't be! Any advice?


Sounds like a permissions issue while installing.

Log in as Local admin and reinstall. Likely the driver files were unable to be copied to your spool directory or the registry keys weren't created.

[spowell]

When I install primoPDF on an XP machine the printer doesn't show up. I tried this with a user with administrative rights and also as administrator. Any suggestions? I have also tried uninstalling and reinstalling.

Thanks...Sue