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pcrew
06-02-2009, 02:39 AM
i have tried installing prompdf on win2k3-64bit and it fails with the following error:

Unable to install printer primopdf -primoport- primopdf 1797

here is the priminstinfo.txt contents:
CommandLine: C:\Program Files (x86)\Nitro PDF\PrimoPDF
DriverFile: 1
ConfigFile: 1
HelpFile: 1
DataFile: 1
NTFFILE: 1
CopyMonitor32Dir: 1
InstallMonitor: 1
InstallDriver: 216
InstallPort: 0
InstallPrinter: 0


i have checked the other thread on this error message. i cannot delete the contents of the folder as i will loos all my other printer drivers that are already installed there.

C:\WINDOWS\system32\spool\drivers\x64

any other options or suggestion to get primopdf installed?

pcrew
06-02-2009, 02:45 AM
i have tired suggestion from the following threads and nothing seems to work so far:

http://forums.primopdf.com/showpost.php?p=6719&postcount=4

http://forums.primopdf.com/showthread.php?t=11700&highlight=primopdf+1797

Binh Pham
06-02-2009, 12:40 PM
Unfortunately Windows 2003 is not supported.

We are looking to support this platform what the next update.

Bob Nash
06-03-2009, 08:01 PM
I have the same problem trying to install on windows XP64 Not sure that Primo is supported on 64bit

lingard
06-04-2009, 06:21 AM
Same problem with 64-bit computer. In the course of installation I obtain the message

Unable to install printer PrimoPDF PrimoPort:- PrimoPDF: (1722)

Perhaps software doesn't work with 64-bit computers...

Binh Pham
07-01-2009, 01:44 PM
Try the solution post here
http://forums.primopdf.com/showthread.php?t=2029