No error, but no printer...

[Olivier Houde]

Hi, i just installed PrimoPDF and i got absolutely no errors or problems. I also got a messager that installation was succesful.

The only problem is that there is no pdf printer available. I logged as an Administrator of the local machine, followed all the steps of the installer, uninstalled completely, reboot (just to be sure) installed again and i had the same problem, no errors but no printer.

I use Windows XP pro with SP2.

Can you help me with this problem ?


Thank you
Olivier Houde
:confused:

[epascual]

Do you already know how to solve it?

[Stoneway305]

Hi Oliver ....

I have almost the same hardware (XP, SP1, etc). After installation, I can't find the Primo PDF Writer in the lis of available printers. I've used Adobe Writer before, so I'm familiar how Primo should work.

regards,

Roy

[s0331t]

My mother tongue is Japanese.
I'm sorry that I cannot use English fluently.
------------------------------------------

My personal computer had same problem.

But this document (http://support.microsoft.com/default.aspx?scid=kb;en-us;319114) solved it.

In my case, because the Windows Path environment variable in my personal computer had no semi colons, the problem happened.

There should be a semi colon between a path and another path.

e.g.

"C:\Perl\bin%SystemRoot%\system32%SystemRoot%%Syste mRoot%\System32\Wbem" is incorrect,
but "C:\Perl\bin;%SystemRoot%\system32;%SystemRoot%;%Sy stemRoot%\System32\Wbem" is correct.


I installed the primoPDF after editing the variable and rebooting.

Then there was not the problem.


My Personal Computer Information:
OS: Microsoft Windows XP Home edition with SP2
Language: Japanese

[Raptor1]

I have tried as you said but it still doesn't work...
could it be becouse I have installed Adobe acrobat writer, too?

o.s. WinXp SP1