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View Full Version : Unable to open as a PDF, when converted


Mattie.l
03-08-2006, 05:49 PM
I am a new user of PrimoPDF, and all was working fine.

I am chosing the PrimoPDF printer, it brings up the popup box, when it goes to open the adobe reader to show you I am getting the following message " Adobe Reader could not open "Test Document.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachehment and wasnt correctly decoded)." I have tired uninstall both Adobe and PrimoPDF, but to no joy.

A mate also has primoPDF, and he has had no problems with it, he is on the same operating system, version of Adobe, etc. He also managed to convert the documents I was having problems with.

Please can someone advise?

Mattie.l
03-13-2006, 05:01 AM
Thought I would let you all know, I have changed my security encrytion from 128 to 40 bit, and it seems to be working fine. I hope this helps for anyones elses having the same problem as me?