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Old 07-14-2004, 06:35 AM   #1
fenton
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blank PDF:s

I just installed PrimoPDF on a Windows XP-machine.
When I´m printing a Word document via PrimoPDF the result is a totaly blank pdf!!!!
Why? Is this program junk?
/Fenton
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Old 07-14-2004, 02:29 PM   #2
Douglas Saltsman
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What happens when you print the page physically?
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Old 07-15-2004, 11:11 PM   #3
fenton
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Output blank too

The result of printing the blank PDF is a totally blank paper.
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Old 07-20-2004, 12:59 AM   #4
manhar
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I am having the same problem. Blank pdfs.
WinXP SP2 Acrobat 6
Is this incompatiblity with WinXPSP2 version or Acrobat6?
Hasit been tested with these?
Thanks
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Old 08-05-2004, 06:48 AM   #5
gipfel
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The same problem: details

Hi

I have the same problem. Installation worked fine, primopdf port is enabled. When I want to convert one single page (no pictures etc.) from word 2003 into pdf, I can choose beween the two quality options, the result displayed in Acrobat reader 5.0 is a blanc page. I have only used Arial as font, so this can't be the problem.
My operating system: Windows XP home SP1 (including a lot of SP2 fixes). I have reinstalled PrimoPDF allready twice.

Thank you for your cooperation

Regards

Gipfel
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Old 08-20-2004, 08:53 AM   #6
russellcurtis
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Type 1 fonts?

By any chance are you using Type 1 fonts rather than Truetype fonts? We've got a problem creating PDFs using a Type 1 font, whereas Truetypes work fine.
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Old 08-26-2004, 04:37 PM   #7
Douglas Saltsman
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Quote:
Originally Posted by fenton
The result of printing the blank PDF is a totally blank paper.

I mean what happens when you physically print the doc instead of printing it to Primo?
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Old 08-26-2004, 04:40 PM   #8
Douglas Saltsman
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For those with this problem, I'd like to see the source postscript file so that I can see if the postscript is not being properly created by the print driver or if the postscript to pdf conversion is failing. You will find the postscript file (that I'm looking for) in your program files\activepdf\primopdf folder with a name of Temp.ps
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Old 10-20-2004, 03:19 AM   #9
micon
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Quote:
Originally Posted by Douglas Saltsman
For those with this problem, I'd like to see the source postscript file so that I can see if the postscript is not being properly created by the print driver or if the postscript to pdf conversion is failing. You will find the postscript file (that I'm looking for) in your program files\activepdf\primopdf folder with a name of Temp.ps
I have the same problem. The file temp.ps is also a blank file!
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Old 10-20-2004, 04:23 PM   #10
Douglas Saltsman
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Quote:
Originally Posted by micon
I have the same problem. The file temp.ps is also a blank file!

I believe the issue would be the permissions on the primoPDF folder are not allowing the print driver to create it's postscript file there. Allow access to everyone or reinstall while logged in as Admin.
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Old 11-17-2004, 06:53 AM   #11
ugogen
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blank pdf

(Sorry for my english!!)
I am having the same problem. Blank pdfs.
But my temp.ps contain this:

[ /Creator (PrimoPDF http://www.primopdf.com)
/DOCINFO pdfmark

Also I've verified that this file have been created each time I've try to
print with Primo PDF!

I've Win XP Home SP1, and I've verified that in Win 2000 Professional
PrimoPDF is ok!
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